How to Build Better Relationships With Customers
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How to Build Better Relationships With Customers

Reputation Management

How to Build Better Relationships With Customers

By Paul Dumas|2022-05-02T08:56:27-05:00May 2nd, 2022|Reputation Management|

No business can be successful without having strong relationships with the customers they service. But building those relationships, especially in a lasting way, can be hard. Since relationships require communication, understanding, and support, you need to work on developing those things with your customers so that they will stay loyal to the business you [...]

The Danny Venz State Farm Insurance Ripoff Report Story

By Paul J. Dumas|2016-10-23T17:21:52-05:00January 22nd, 2012|Reputation Management|

The Unfortunate Adventure of Danny Venz and Efforts to Effectively Manage Online Reputation Not long ago we wrote an article about Reputation Management and Managing Online Reviews. In the post we gave some tips on how best to put your best foot forward and insulate yourself from bad reviews. But one thing was missing... What [...]

Reputation Management and Managing Online Reviews

By Paul J. Dumas|2016-10-23T17:21:53-05:00March 30th, 2011|Reputation Management|

Various local business listings provide customers the ability to leave reviews about their experiences with a business. Reviews can often affect no only your online reputation, but also affect a potential new customer's likelihood of choosing to do business with you. Generally, the best way of managing online reviews to make sure your online reputation [...]